Apostrophe abuse: the most basic rules are often the most neglected
By Bill MerikallioWith our hectic schedules, it’s easy to pour all of our energy into content, and to skip little niceties that distinguish our message from the dozens of others that bombard our readers on a daily basis. Type crimes aren’t only in your document, but all over the place, on signage, advertisements, and in restaurant menus. Punctuation is decidedly critical, but is often used with wild abandon, which can be a major distraction from the message. Nothing seems to subtly whisper “amateur” in a reader’s ear more than an apostrophe out of place, and two mistakes that drive me bananas are its misuse in possessive vs. plural, and in a contraction (particularly maddening is a right-facing apostrophe in the two-digit year).
To set options in MS Word to automatically create curly quotes and apostrophes, from the Tools menu, choose AutoCorrect Options and check the boxes to replace straight quotes with smart quotes.
Smart quotes key commands on a Mac, or in a layout program such as InDesign or Quark:
Single open quote: option-]
Single close quote: shift-option-]
Double open quote: option-[
Double close quote: shift-option-[
Smart quotes key codes using Windows (the character doesn’t appear until alt is released, and you must use the number pad on the right side of your keyboard):
Single open quote: alt-0145
Single close quote: alt-0146
Double open quote: alt-0147
Double close quote: alt-0148
Tags: copywriting
